Why you should not use a break fix model to IT

What Is The Break Fix Model?

A break fix model refers to only calling in professional IT services if there is a problem in an IT system, or when an upgrade is required. It sounds like a good idea on paper, but there are plenty of disadvantages to using a break fix model for your IT. The IT industry is filled with people who understand that the break fix model is outdated, ineffective and should not be used anymore. It is for this reason that most companies are using managed services rather than a break fix model for their IT.

A managed service provider is a third-party IT provider that can manage the IT needs of a company from a distance, and they can often do it 24/7. The services of an MSP range from 24/7 security monitoring to IT software upgrades when they are necessary. So, what are the reasons you should not use a break fix model for data backups and other IT fixes?

Disadvantages of The Break Fix Model

The cons of a break fix model typically outweigh the advantages of using one. Some of the disadvantages of a break fix model include:

• High Costs. When you use a break fix model, you get charged for every consultation, repair and hour spent on labor. It is not easy to budget for this type of fix for your IT, and you can’t predict when your system may break down or when there may be holes in the system. With the break fix model, you leave yourself wide open to costs you would not be able to cover.
• No Prevention. You can only call in the experts case by case, which means that you have no preventative measures for your IT. You cannot expect that they would put in any measures that prevent you from needing to call them again without a more advanced managed service.
• Lax Security. With no one monitoring your systems 24/7, you will not know if there are any hidden issues that are buried, as no one is looking for them. With a managed service provider, this is not a problem.

Why Choose Managed Services

Managed services offer your business far more than a break fix model ever could. Alongside all of the advantages out there, a managed service provider gives you the access you need to a team of IT experts at all times. There are plenty of advantages to using managed services over break fix, and these include:

• High Security. You have IT experts watching your systems day and night when you are using a managed services provider. They look for threats and irregularities, with potential threats immediately squashed. If you are not open and there a security issue with your business systems, a managed service provider has the software to keep your business safe no matter what.
• Preventative Care. Managed service providers do so much more than monitor and resolve any issues. They work to prevent any issues happening in the first place. MSPs use cutting edge technology to make sure that you have the proper care against potential threats and damages that could affect your business.
• Updates & Upgrades. The updates for your computer systems are important if you hope to keep up with the competition. Managed services providers work to ensure that software remains up to date, with regular data backups and refresh schedules. On top of that, a good managed service provider will manage third-party apps and upgrade those, too.
• Support. Unwavering IT support is a must for a business, and a managed services provider can give you exactly that. You can access IT support 24/7/365 whenever you need to. You can reach out to discuss scaling your business, too, and a managed services provider will work with you to make this happen.
• Costs. Unlike the break fix model, a managed services provider comes with predictable costs. Each month, you can budget for your IT needs and not worry about surprise costs coming out of the woodwork. You can work with a plan that fits the needs of your business.

Choosing A Managed Service Provider

Ultimately, it is up to you to decide which is the best for your business. The break fix model is not the optimum way to go for your business if you want it to succeed. You need to have someone working with you at all times to manage your IT, repair breaks and prevent further issues. You will only find this with the best managed services provider around. Give us a call for a free consultation.